General rules of the Blažek Club loyalty program

General rules of the Blazek Club loyalty program
(hereinafter referred to as the “Rules”)

1. Introductory provisions

The Blazek Club loyalty program (hereinafter referred to as the “club”) is a program for customers of Blažek Slovakia s.r.o., Company ID: 35917962, with its registered office at Einsteinova 18, 851 01 Bratislava, entered in the Commercial Register kept by the District Court in Bratislava I, Section Sro, Insert No. 34659/B (“hereinafter referred to as Blažek Slovakia, s.r.o.”), which is the operator of a network of its own stores (hereinafter referred to as “Blažek brand stores” or individually as “Blažek brand store”) and the online store Blažek Slovakia, s.r.o. (hereinafter referred to as the “online store”) on the website www.blazek.eu. This program is aimed at providing above-standard benefits for regular customers of Blažek Slovakia, s.r.o.. Customers become members of the club based on their free will, which they express by completing and confirming the online application, or by other expression of will required by law.

2. Establishment of membership in the Blazek Club

Any natural person over 18 years of age with a correspondence address in the European Union who fully and properly completes the online registration form and who agrees with the General Rules of the Blazek Club loyalty program and expresses his/her Consent to the processing of personal data for the purpose of inclusion in the customer database established and managed by Blažek Slovakia, s.r.o., as the administrator of such personal data, can become a club member.

Online registration can be done via the registration form on the website www.blazek.eu.

After completing the online registration form for the Blazek Club, the customer (hereinafter referred to as the “club member”) has his/her customer account created and a virtual customer card assigned. Confirmation of registration is sent to the customer by e-mail specified in the registration form. Each club member has the possibility of accessing his/her club account on the website www.blazek.eu.

3. Blažek customer card

Immediately after registering for the Blazek Club, a virtual customer card is generated for each Blazek Club member simultaneously with the creation of a customer account. Each club member can find the customer card number in their customer account after logging into the customer account in the “Login” section on the website www.blazek.eu. Only one customer card number can be generated for each club member.

A club member must prove their membership in the Blazek Club by presenting their customer card number before making a purchase. Without identifying the Blazek Club member’s customer account, it is not possible to use any of the benefits of Blazek Club membership in Blažek branded stores. When shopping in the Blažek online store on the website www.blazek.eu, identification of the Blazek Club member is also required to benefit from the benefits associated with Blazek Club membership, by logging into the club member’s customer account.

4. Registration of purchases without a Blažek customer card

If a Blazek Club member does not prove their membership in the Blazek Club before making a purchase in a Blažek branded store, this purchase can be added (registered) to the customer account within one month of making the purchase.

You can request additional loading (registration) of your purchase by sending an e-mail to eshop@blazek.eu with the sales receipt number and Blazek customer card number. A maximum of one purchase can be added in one calendar day. purchase made.

The purchase is subsequently charged to the customer's account within 7 days of submitting the request.

5. Updating contact details

A club member can change their contact details by updating their contact details in their customer account in the "Change details" section after logging into their customer account on the website www.blazek.eu. The e-mail address, which is linked to an existing customer account and which serves as a unique identifier for the customer account, cannot be changed. In the event of a change in the e-mail address, it is necessary to create a completely new customer account and then request the transfer of the purchase history from the original customer account to the new one at the e-mail address eshop@blazek.eu. By transferring the purchases, the original customer account, including the original customer card and e-mail address, will be deleted.

6. Changing the password for accessing the customer account of a Blazek Club member

In case of loss of password (forgotten password) for logging in to the customer account of a club member, it is possible to obtain a new password by clicking on the link "Forgotten password" in the "Login" section on the website www.blazek.eu. In case of suspicion that the password for accessing the customer account of a club member is known to an unauthorized person, the club member is obliged to change the password in the "Change data" section after logging in to the customer account on the website www.blazek.eu.

7. Termination of membership in the Blazek Club

Membership in the Blazek Club expires if:
1. the club member provided incorrect information when registering with the Blazek club;
2. The club member abused the benefits provided by the Blazek club, or committed another
3. acting in violation of the General Rules of the Blazek Club loyalty program; at the request of a club member;
4. the club member withdraws the Consent to the processing of personal data or this Consent expires in another way.

8. Final provisions

The current version of the General Rules of the Blazek Club Loyalty Program is available on the website www.blazek.eu and also in all Blažek branded stores. Blažek Slovakia s.r.o. reserves the right to change the General Rules of the Blazek Club Loyalty Program at any time, especially all conversion coefficients. Blazek Club members will be informed about these changes on the website www.blazek.eu.

Blažek Slovakia s.r.o. reserves the right to terminate the Blazek Club at any time. The date of termination of the club's activities will be announced in Blažek branded stores and on the website www.blazek.eu. 

These General Rules of the Blazek Club Loyalty Program fully replace all previous rules relating to the Blazek Club, in particular the rules governing the activities of the Blazek Club and membership in the Blazek Club, as well as all other rules related to the Blazek Club issued before 01.02.2025. These General Rules of the Blazek Club Loyalty Program also replace the rules specified in the member's application for the Blazek Club, which was registered before the effective date of these General Rules of the Blazek Club Loyalty Program.

These General Rules of the Blazek Club Loyalty Program are valid and effective from 01.02.2025.

Blazek club

e-mail: eshop@blazek.eu

Blažek Slovakia s.r.o.
Registered office:
Einsteinova 18, 851 01 Bratislava
Registration number: 35917962
Registered in the Commercial Register of the District Court Bratislava I, Section B, File 12599

Correspondence address:
Poděbradská 538/46; 190 00 Prague 9
e-mail: eshop@blazek.eu

www.blazek.eu